Last updated: 01 October 2026
Custom printed products
Because all of our products are personalised with your artwork, we cannot accept returns for change of mind, incorrect details supplied by the customer, or design choices approved before printing.
When we will reprint or refund
- Printing defects such as smudging, misalignment, incorrect cutting or colour shifts significantly different from the approved proof.
- Wrong product, size, paper or quantity delivered compared to your order.
- Products damaged in transit.
How to raise a request
- Contact us within 48 hours of delivery at support@trustdealtrading.com or +91 98110 00000.
- Share your order number along with clear photos (and an unboxing video for transit damage).
- Keep the printed material until the claim is resolved – we may arrange a pickup.
Resolution
After verification we will either reprint the affected items free of cost or issue a refund to the original payment method. Refunds are processed within 5–7 working days of approval. Cash on Delivery refunds are issued by bank transfer or UPI.
Cancellations
You can cancel an order from My Orders before it enters production. Prepaid cancellations are refunded in full. Once printing has started, orders cannot be cancelled.